Sales Training Basics – Is the customer always right?

Sales Training Basics: Is the customer always right?

Over the years customer service has gone by the wayside. In sales, there is still the adage “the customer is always right”. But where do you draw the line? What do you do when having you done all you can with a customer and yet they still are not a happy camper? Are you going to assume that person that will never be happy? sales training basics

No matter how demanding or challenging customers are, it is best to present your best product or service. Your business will flourish with an outstanding product or service and the best customer service available.

Stick to your principles and business ethics. Here is a quote from JC Watts that we like to share with our marketing team:

“Character is doing the right thing when no one is looking”.

If you need assistance with your next marketing program or thoughts on how to deliver the best customer service: Check us out


How To Manage A Successful Sales Team

Sales team management takes experience and a game plan. The success of your business depends on a successful sales team. 

We have over 25 years experience managing sales teams, with a focus on HVAC appointment setting sales, refrigeration telemarketing, industrial sales appointment setting, mechanical lead generation, oil &  gas inside sales, and commercial sales team training.

Contact our telemarketing experts to find out how we can jump-start your business goals now.

Sales Training Basics | B2B Sales Strategies Training | HVAC Telemarketing Appointment Setting

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