Melissa Rich - Rich Enterprises Inc » Company Updates http://blog.richworldwide.com Where our business is growing your business Thu, 09 Feb 2012 17:32:16 +0000 en hourly 1 Sales and marketing eBook updated and released!!! http://blog.richworldwide.com/2012/01/03/sales-and-marketing-ebook-updated-and-released/?utm_source=rss&utm_medium=rss&utm_campaign=sales-and-marketing-ebook-updated-and-released http://blog.richworldwide.com/2012/01/03/sales-and-marketing-ebook-updated-and-released/#comments Tue, 03 Jan 2012 19:28:54 +0000 Tracy http://blog.richworldwide.com/?p=1066 We are pleased to announce that we have updated our free eBook! We have added our recently published newsletter articles to the eBook. We publish a newsletter at least twice per month.

This book is the best tool available for those in the sales industry or someone looking for tips from seasoned telemarketing professionals including over 250 pages of information.

Whether you are cold calling and need to brush up on your sales techniques or need to develop new objections to get past the toughest gatekeepers. Each section includes a wide variety of articles. Table of contents is:

  • Letter from our President
  • Contact list and target markets
  • Reaching the correct contact
  • Scripting and cold calling techniques
  • The art of selling
  • Overcoming Obstacles with strong rebuttals
  • Utilizing and distributing marketing collateral
  • Managing Sales programs and sales staff
  • Marketing techniques
  • Final thoughts

Best of all – the eBook is free to download! To request your free copy, please visit our website http://www.richworldwide.com/ebook.php. We hope that you enjoy the contents and look forward to your feedback!

]]> http://blog.richworldwide.com/2012/01/03/sales-and-marketing-ebook-updated-and-released/feed/ 0 Happy Holidays From Rich Enterprises! http://blog.richworldwide.com/2011/12/19/happy-holidays-from-rich-enterprises/?utm_source=rss&utm_medium=rss&utm_campaign=happy-holidays-from-rich-enterprises http://blog.richworldwide.com/2011/12/19/happy-holidays-from-rich-enterprises/#comments Tue, 20 Dec 2011 01:28:54 +0000 melissa http://blog.richworldwide.com/?p=1029 Happy holidays to you!

The holidays can be slow time for some industries, while it can also be a very busy time for other industries involved in consumer product sales.   Since we are involved with business-to-business and business-to-government, we have found less demand during the holiday season; therefore, we will not be making marketing calls during the holidays (December 21 through January 2) but in the office, we will be busy behind the scenes getting ready for our new January accounts.   If you are considering a telemarketing campaign for your 2012 plans, please do not hesitate to contact us any time or visit our website at www.richworldwide.com.

 

]]> http://blog.richworldwide.com/2011/12/19/happy-holidays-from-rich-enterprises/feed/ 0 Mobile Apps and the Salesman http://blog.richworldwide.com/2011/12/14/mobile-apps-and-the-salesman/?utm_source=rss&utm_medium=rss&utm_campaign=mobile-apps-and-the-salesman http://blog.richworldwide.com/2011/12/14/mobile-apps-and-the-salesman/#comments Wed, 14 Dec 2011 14:34:53 +0000 Tracy http://blog.richworldwide.com/?p=1042 In an increasingly mobile world, sales people operate daily on their mobile devices. Why not find a mobile app that assists with sales. You have apps that can provide full benefits of a CRM. They can allow you to have the complete software package as if you were sitting in front of a computer. The phone apps allow you to make contact notes, set follow up calls, and track phone calls and meetings.

All entries can sync back to your calendar to help keep you organized.

There are many phone apps out there that are free, one time fee to download, cost yearly to use or a monthly plan. Several of our clients use an on-line calendar system that is free of charge and syncs with their mobile devices. Let us help with your next marketing campaign and demonstrate how we set your sales appointments and give you instant access to the results.  Check us out on the web: www.richworldwide.com

]]> http://blog.richworldwide.com/2011/12/14/mobile-apps-and-the-salesman/feed/ 0 Telemarketing and sales video series released http://blog.richworldwide.com/2011/12/12/telemarketing-and-sales-video-series-released/?utm_source=rss&utm_medium=rss&utm_campaign=telemarketing-and-sales-video-series-released http://blog.richworldwide.com/2011/12/12/telemarketing-and-sales-video-series-released/#comments Tue, 13 Dec 2011 01:28:53 +0000 melissa http://blog.richworldwide.com/?p=1028 We have been working hard behind the scenes to release our video series regarding sales, telemarketing, and cold calling.  Our video series was released earlier this month and included concise answers to direct questions.   A sampling of topics include:

  • What is cold calling?  How will that help my business?
  • What is a niche market?  Why is a niche market important?
  • What are the elements of a good script?
  • What are the best methods for selecting an outsourcing firm?  What factors are important in our decision?
  • What are gatekeepers?
  • What are the factors for buying a contact list?

To view our new video series, please visit http://www.richworldwide.com/video.php.   To submit your questions, please  contact me directly.

]]> http://blog.richworldwide.com/2011/12/12/telemarketing-and-sales-video-series-released/feed/ 0 Getting Past the Gatekeeper http://blog.richworldwide.com/2011/12/06/getting-past-the-gatekeeper/?utm_source=rss&utm_medium=rss&utm_campaign=getting-past-the-gatekeeper http://blog.richworldwide.com/2011/12/06/getting-past-the-gatekeeper/#comments Tue, 06 Dec 2011 14:29:53 +0000 Tracy http://blog.richworldwide.com/?p=1037 What is the best way to get to the decision maker? We discuss this topic with our sales team on a daily basis. The gatekeeper is generally in their position for a reason. They are the key person to keep calls from going to the boss. The best way we have found to get past the gatekeeper is to befriend them.

If you call into a company and you let them know who you are looking for but not really sure of the contact name, nine times out of ten-if you are sincere-they will help.

If you contact a company and try to push your way past the gatekeeper-they will usually put up a wall that keeps everyone out.

Remember when making calls, the gatekeeper is doing their job just as we are.

Let us help with your next marketing campaign, contact us at (620) 443-5247 or www.richworldwide.com.

]]> http://blog.richworldwide.com/2011/12/06/getting-past-the-gatekeeper/feed/ 0 Sales and marketing eBook released http://blog.richworldwide.com/2011/08/16/sales-and-marketing-ebook-released-3/?utm_source=rss&utm_medium=rss&utm_campaign=sales-and-marketing-ebook-released-3 http://blog.richworldwide.com/2011/08/16/sales-and-marketing-ebook-released-3/#comments Tue, 16 Aug 2011 19:12:54 +0000 melissa http://blog.richworldwide.com/?p=922 We are pleased to announce that we have updated our free eBook! We have added our recently published newsletter articles to the eBook. We publish a newsletter at least twice per month.

This book is the best tool available for those in the sales industry or someone looking for tips from seasoned telemarketing professionals including over 250 pages of information.

Whether you are cold calling and need to brush up on your sales techniques or need to develop new objections to get past the toughest gatekeepers. Each section includes a wide variety of articles. Table of contents is:

  • Letter from our President
  • Contact list and target markets
  • Reaching the correct contact
  • Scripting and cold calling techniques
  • The art of selling
  • Overcoming Obstacles with strong rebuttals
  • Utilizing and distributing marketing collateral
  • Managing Sales programs and sales staff
  • Marketing techniques
  • Final thoughts

Best of all – the eBook is free to download! To request your free copy, please visit our website http://www.richworldwide.com/ebook.php. We hope that you enjoy the contents and look forward to your feedback!

]]> http://blog.richworldwide.com/2011/08/16/sales-and-marketing-ebook-released-3/feed/ 1 Organized Sales http://blog.richworldwide.com/2011/07/28/organized-sales/?utm_source=rss&utm_medium=rss&utm_campaign=organized-sales http://blog.richworldwide.com/2011/07/28/organized-sales/#comments Thu, 28 Jul 2011 14:35:33 +0000 Tracy http://blog.richworldwide.com/?p=888 Organization is a huge factor in successful sales.  Organization means that you are consistent on documentation, managing your files, updating your calendar and having all that you need to be well prepared for sales.

Choose a CRM that works for you and your personality. Rich Enterprises like to use ACT since it has many updated features and tools that integrate with on line or PDA calendars. Our CRM allows us to schedule follow-up calls, do reporting, track sales and funnel opportunities all in one place.

Documentation is critical to long term sales success. When making calls, it is impossible to remember every sales call made and extremely important to have the results of the last call documented for future success.

]]> http://blog.richworldwide.com/2011/07/28/organized-sales/feed/ 0 Scripts and Sales http://blog.richworldwide.com/2011/05/26/scripts-and-sales/?utm_source=rss&utm_medium=rss&utm_campaign=scripts-and-sales http://blog.richworldwide.com/2011/05/26/scripts-and-sales/#comments Thu, 26 May 2011 14:00:09 +0000 Tracy http://blog.richworldwide.com/?p=852 Using a structured script is a tough way to produce sales. It is great in the beginning since it will help the marketer keep on track with the conversation. I like to use a script on a new campaign simply because it will remind me of the top qualifying questions in sales.

If you are on a call and find the prospect does not fit into the criteria needed to be a viable prospect, it is helpful to have this information on your script.

Once you are familiar with a product or service, you should throw away the script and be able to talk about your offerings without reading the talking points.

If you need help developing a scripting package-contact us www.richworldwide.com

]]> http://blog.richworldwide.com/2011/05/26/scripts-and-sales/feed/ 0 Recruiting for your sales team http://blog.richworldwide.com/2011/02/17/recruiting-for-your-sales-team/?utm_source=rss&utm_medium=rss&utm_campaign=recruiting-for-your-sales-team http://blog.richworldwide.com/2011/02/17/recruiting-for-your-sales-team/#comments Thu, 17 Feb 2011 14:00:35 +0000 Tracy http://blog.richworldwide.com/?p=800 With today’s pool of workers, choosing your sales team can be quite the challenge. When you are out and about in the business world and you run across a person that really makes a great impression, mention your business to them. It would not be professional to “steal them from your competitor” but let them know you were very impressed by their professionalism and if they ever are in the market for a career change, contact you.

Good, qualified team members are hard to come by and even harder to retain. Take the time to seek out those that want to make a difference and want to treat your business as if they were the owners. Rich Enterprises has an outstanding team of marketers and would welcome your business and help you reach your sales goals.  Contact us for more information www.richworldwide.com

]]> http://blog.richworldwide.com/2011/02/17/recruiting-for-your-sales-team/feed/ 0 Customer service http://blog.richworldwide.com/2011/01/27/customer-service-2/?utm_source=rss&utm_medium=rss&utm_campaign=customer-service-2 http://blog.richworldwide.com/2011/01/27/customer-service-2/#comments Thu, 27 Jan 2011 14:00:24 +0000 Tracy http://blog.richworldwide.com/?p=763 Customer service seems to have gone by the wayside. If you call a company and you are trying to locate someone or a department, you will find yourself in the mercy of the gatekeeper that may or may not help you. We are finding that people do not want to go out of their way to help or it simply is not their job, so they pass the call on to someone else.   It really is rare to find someone that does not mind doing their job and going the extra mile.

Rich Enterprises recognizes great customer service and hires marketers that have the same attitude about helping clients. In our business of marketing, it is necessary to enjoy working with customers and helping people.

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