30
Jul
With any telemarketing campaign, the contact list (or telemarketing list) can enhance or inhibit your success rates. If you are purchasing your contact list from an outside vendor, make certain you understand how that vendor acquires their information. You should also record success rates within each list.
If you purchase contact lists from multiple vendors, you [...]
Tags: lists
26
Jul
We all love to hear people address us by name because it makes us feel important. When you are telemarketing and cold calling, make certain to address your prospects by name. Doing so will help warm up that cold call and create a tone of familiarity.
19
Jul
Just like any business segment, results are often and solely judged based upon the numbers and the statistics including:
Number of calls per hour
Number of leads produced.
Number of email requested
However, it can be very easy to get caught up on the numbers. Here at Rich Enterprises, our success is measured by our client’s perception of their [...]
Tags: Telemarketing
12
Jul
Telemarketing can be a tough industry with a bad reputation. We have been successful in establishing a strong business reputation within a rough industry. We believe that telemarketing – if performed correctly – can be a viable way to grow your business and reach out to new prospects.
We are so pleased to have been honored [...]
Tags: award
9
Jul
Rich Enterprises, Inc. has been recently honored with an “Award of Merit” by the Kansas Department of Commerce in recognition of its contribution to the economic development, community service and leadership in Kansas.
The award program is part of “Business Appreciation Month”, the Department’s annual celebration of Kansas businesses and their outstanding contributions to their communities [...]
7
Jul
We are pleased to announce that we have updated our free eBook!. We have added our recently newsletter articles to the eBook. We publish a newsletter at least twice per month.
This book is the best tool available for those in the sales industry or someone looking for tips from seasoned telemarketing professionals including over [...]
Tags: book
5
Jul
We have all been there and made mistakes during a sales call. What are the top mistakes in the telemarketing industry?
First is organization. There is nothing worse than making a sales call but not being prepared for the needs of the customer. Second would be not listening to your prospect. Sometimes as sales people we [...]
28
Jun
You might think that follow-up calls are not rocket science but you would be surprised how many people don’t know how or when to make them.
Contact your previously contacted clients within 2 days of first contact whether this is by phone, email or in person. Leave voicemails when you are unable to reach your contact. [...]
24
Jun
What can you do to distinguish your business from your competitors? With today’s fast paced society, the one thing that stands out with all of us is excellent customer service. Provide a type of service that is unique from other companies. When I go into a business and someone makes a genuine effort to assist [...]
21
Jun
What is the difference between hard sales and soft selling? In traditional sales (hard sales), you will get to the point of the conversation, push your product or service with an “I am not taking no” for an answer approach.
With soft sales, you are taking a more persuasive approach. You will need to take the [...]
