Continuity with a marketing firm

One consideration when choosing a marketing firm might be continuity. How is the correspondence from the marketer and the prospect handled on behalf of your company? We use a system that allows us to have generic emails as well as a direct 800 numbers and extension for return calls.

All of the correspondence we do from client to client is handled in the same manner. We like for our marketing efforts to be as seamless as allowed giving us the opportunity to represent any company to the best of our abilities.