Basics for follow-up sales calls

You might think that follow-up calls are not rocket science but you would be surprised how many people don’t know how or when to make them.

Contact your previously contacted clients within 2 days of first contact whether this is by phone, email or in person. Leave voicemails when you are unable to reach your contact. Make sure your voicemail reflects the last conversation. If you talked about locating a particular product- refer to that information in your voicemail.  A good business rule of thumb for voicemails is leave one every first and third attempt. Frequent voicemails can agitate the client and leave them less than eager to work with you and your company.